Taplow House Hotel & Spa

We booked this hotel for one night the day before arrival for nine people on a half board basis for a 70th Birthday celebration after the hotel we had previously booked appeared to be experiencing a high level of negative reviews. We booked a table in the restaurant and asked if we could all be seated on the same table. Georgia told us that she would do what she could but the restaurant was busy and we may need to be split into two groups. On arrival at the hotel we were warmly greeted by Wilfred and arrangements were made for us to be seated in the lounge for drinks which were served by Grae who is a delightful girl who made us all feel extremely welcome. One of our party had brought a Birthday cake which Grae brought to the table and she arranged for us to have plates and forks. We were then told by Wilfred that we would be served dinner in the Grenfell Lounge which had been allocated to us as private party. The Grenfell Lounge is a fabulous room full of character with informal seating as well as a formal dining area. We were allowed to decorate it with bunting and banners and when we arrived for dinner we were allocated Adam as our waiter for the evening. Adam arranged the drinks, table service and made sure that the evening was a total success which it was. The food itself was exceptional and of the highest quality which the whole party thoroughly enjoyed. The rooms were comfortable and clean with all the usual bits and bobs that you would expect in a hotel of this standard. Breakfast was served for us as a private party in the Grenfell Lounge and we were able to take a walk in the grounds afterwards before heading off having had a wonderful time at this hotel where we were made to feel very special by all of the staff previously mentioned. We cannot recommend this hotel highly enough

We stayed here for Christmas day, party of 8 all different ages, from pre-teen to elders. The rooms are exactly like the photos, very nice, clean. Hotel lounge and drawing room are elegant, sylish and comfortable. Heated outdoor pool was brilliant Breakfast was very good, plenty of choice. They didn't specifically do a vegetarian breakfast but they were very accommodating to adapt the regular breakfast to a vegetarian version. The staff are absolutely exceptional, so attentive and can not do enough for you. Hannah the Manager is amaizing, every little detail was catered for. Congratulations to Hannah and all of our team! We had an wonderful stay.

The staff that I came into contact with were very professional, nothing was too much trouble extremely helpful made my stay special. Breakfast was wonderfull, fresh ingredients and very tasty. Bed was very comfortable, outdoor areas and scenery beautiful. Well done.

The staff was awesome even though the staff was newly hired. Knowing this, we were impressed with their service and graciousness.

Staff were lovely, always polite and attentive. Breakfast was so good, everything cooked well. Lounge areas well kept and clean, entryway was nice. Bed was comfortable and the grounds were quiet at night.